Terms and Conditions
1.- In compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you that the service provider and owner of this website with URL “https://eugenomic.com/” is the company EUGENOMIC, S.L., hereinafter EUGENOMIC, with registered office at C/ Londres 6, 08029, Barcelona, with tax identification number B63050470, hereinafter EUGENOMIC , with registered office at C/ Londres 6, 08029, Barcelona, with tax identification number B63050470, registered in the Mercantile Register of Barcelona, in Volume 35255, Folio 79, Page B261194.
EUGENOMIC makes available to you the following terms and conditions of use of this website.
2.- These general terms and conditions regulate access to and use of the website https://eugenomic.com/, hereinafter “the website”, as well as other means of communication with EUGENOMIC, which it makes available to Internet users free of charge. Access to the same implies unreserved acceptance of all the aspects and stipulations established in these terms and conditions. The use of certain services offered on this website shall also be governed by the specific conditions laid down in each case, which shall be understood to be accepted by the mere use of such services.
3.- The user is the person who accesses, browses and uses the Web, as well as the services it contains, including registration.Access to and browsing of the Website is free of charge, however, some of the services and places on the Website are privately accessible only to registered users.
4.- All users are authorised to view, print and partially download the website only and exclusively if the following conditions are met:
4.1. That it is compatible with the purposes of the Website.
4.2. That it is done with the sole purpose of obtaining the information contained therein for personal and private use. Its use for commercial purposes or for its distribution, public communication, transformation and decompilation is expressly prohibited.
4.3. That none of the contents related to the Web are modified in any way.
4.4. That no graphic, icon or image available on the website shall be used, copied or distributed separately from the text or other images that join it.
5.- EUGENOMIC reserves the right to carry out, at any time and without prior notice, modifications and updates to the information contained on the website, to the configuration and presentation thereof and to the conditions of access.
6.- Users must use the Website and all its services diligently, in a lawful manner, in accordance with current legislation, and respecting these Conditions or any modifications thereto, regulations of use and instructions made known to users, as well as with logic, morality and generally accepted good customs; and public order.
Therefore, users must refrain from carrying out any type of activity that is illicit or harmful to the rights and interests of third parties, or that in any way may disrupt, overload, damage, render useless, impede, etc., the normal use of the website and its services or upload, write, link, etc., any content, links, etc., that violate the laws in force, public order, contain viruses or malware, cause damage to third parties and the website itself, etc.
The user shall be liable for any damages caused to EUGENOMIC or third parties as a result of unlawful practices on the website.
7.- EUGENOMIC does not guarantee that there will be no interruptions or errors in access to the website or its content, nor that it is up to date. Provided that there are no causes that make this impossible or difficult to carry out, and as soon as it becomes aware of any errors, disconnections or lack of updating of the content, EUGENOMIC shall carry out all those tasks aimed at rectifying the errors, re-establishing communication and updating the content.
8.- Both access to the website and any unconsented use that may be made of the information contained therein is the exclusive responsibility of the person who makes it. EUGENOMIC shall not be held liable for any security errors that may occur or for any damage that may be caused to the user’s computer system (hardware and software), or to the files or documents stored therein, as a result of: (i) the presence of a virus in the user’s computer used to connect to the services and contents of the Website; (ii) a malfunction of the browser; (iii) the use of non-updated versions of the browser.
Likewise, the user shall be responsible for maintaining the confidentiality of his/her access codes.
The user shall be liable for the inaccuracy of the data provided through the web services that may be required of him/her, as well as for the data of third parties that he/she provides, and shall be liable in the event that his/her actions cause damage or harm to EUGENOMIC.
9.- EUGENOMIC accepts no liability whatsoever for the contents linked to from the Website, provided that they are unrelated to the same, nor does it guarantee the absence of viruses or other elements in the same that may cause alterations to the user’s computer system (hardware and software), documents or files, excluding any liability for damages of any kind caused to the user for this reason. In the event that any user or third party should consider that the content or services provided by the linked pages are illicit or harm the property or rights of the user himself or of a third party liable for compensation, and in particular, consist of:
9.1. Activities or contents susceptible of being considered criminal under Spanish criminal law.
9.2. Activities or content that violate intellectual or industrial property rights.
9.3. Activities or content that endanger public order, criminal investigation, public security and national defence.
9.4. Activities or content that endanger the protection of public health, respect for the dignity of the person and the principle of non-discrimination, and the protection of health and children.
10.- The intellectual property rights of this website, its source code, design, browsing structure, databases and the different elements contained therein are owned by EUGENOMIC, which has the exclusive exercise of the rights to exploit the same in any form and, in particular, the rights of reproduction, distribution, public communication and transformation.
11.- The unauthorised use of the information contained on the website, its resale, as well as any breach of the intellectual or industrial property rights of EUGENOMIC shall give rise to the legally established liabilities.
12.- With regard to quotations of third-party products and services, EUGENOMIC acknowledges the corresponding industrial and intellectual property rights in favour of their owners, and the mere mention or appearance thereof on the website shall not imply the existence of any rights or liability of EUGENOMIC in relation to the same, nor any endorsement, sponsorship or recommendation on the part of EUGENOMIC, unless this is expressly stated.
13.- All links from third parties to the Website must be to its home page, and “deep links”, “framing” and any other use of the contents of the Website for the benefit of unauthorised third parties are expressly prohibited.
14.- The online consultation and G-nomic test service included on this website shall take effect when EUGENOMIC staff contact the user, by e-mail, telephone or fax, to confirm the same, unless, due to the characteristics of the service, it takes effect with the introduction of data.
15.- EUGENOMIC and the user, expressly waiving their right to any other jurisdiction, submit to the jurisdiction of the courts and tribunals of the user’s domicile for any other dispute which may arise from access to or use of the Website. In the event that the user is domiciled outside Spain, EUGENOMIC and the user shall submit to the courts and tribunals of the city of Barcelona, expressly waiving their right to any other jurisdiction.
16.- Commercial and refund policy:
Payment by credit card: The services can be paid in cash, bank transfer or through credit cards.
G-nomic® withdrawal and refunds: You can cancel your G-nomic® subscription at any time, requesting it one month in advance once the last payment has been accrued.
If you have made a monthly contract, simply change your plan to “Basic”, our free plan and next month you will not receive any charge. Of course, you can continue to access your account normally, but with the limitations of the Basic plan.
(Note: having the Basic plan with a limit of only 5 patients will lose the data and personalized reports of all those who exceed that number).
If you have made an annual contract and the 30-day trial period has passed, the subscription will end on the corresponding day, but we will not be able to return your money.
If you need to increase or reduce your g-Nomic subscription plan to expand the number of users or patients, just visit your private area and click on “My Plan”.
Once there, click on the plan change button and choose the one you want. From that moment on you will be able to access the new capabilities of the chosen plan.
In the next billing cycle, the chosen rate will be updated and the corresponding charge will be made.